Our Policies

Booking Policy:

A $300 non-refundable deposit is required to book Infusions & Body By J. Clients are required to pay the remaining balance one week prior to the start of services. Failure to fulfill payment will result in cancellation. Clients are eligible for a one-time transfer of deposit if surgery is rescheduled to a later date.

Start and finish times:

Private care start time will begin at the time of discharge from the surgical center. We reserve the right to begin start time prior to discharge in the event that the patient requires excess time in PACU requiring our staff to wait for the patient’s release. In the event that you do not meet discharge requirements, your nurse will require your return to the recovery room for further monitoring. This wait time will be deducted from your purchased hours. In the event of an emergency and transfer is required to a hospital under no circumstances will refunds be granted as the nurse will remain on standby for your release and be available for assistance.

Parking policy:

Clients are responsible for parking the nurses. If there is a shift change with nurses, each nurse parking will be billed directly to the patient room or invoiced after service is rendered.

Emergency Care:

We reserve the right to react promptly to a potential medical emergency and are required by law to call EMS immediately if a patient presents as unstable. In the event that hospitalization is needed any care/ nursing hours booked with the nurse are non-refundable and may not be transferred for other services. Our staff will be available 24/7 for assistance for patients and hospital medical staff. Due to COVID 19 restrictions, we will no longer enter the hospital with clients. However, we will make contact with the emergency room charge nurse and ensure that proper communication regarding your post-operative requirements and orders from your surgeon is added to your medical Infusions & Body by J will assume no responsibility for hospital bills or fees accrued due to hospitalization or services rendered in a 3rd party facility.

Check-in/Check-out:

All-Inclusive stay check-in/ check-out Check-in time is 3 pm, check out 10 am. Early or late check-out is available for an additional $125

Massages/ IV Hydration:

Deposits are non-refundable and non-transferable. Once the service has started all payments are non-refundable.